Author Archives: directcaretraining

Recreational Therapy Can Promote Self-Sufficiency

Recreational therapy, also known as therapeutic recreation, is a systematic process that utilizes recreation and other activity-based interventions to address the assessed needs of individuals with illnesses and/or disabling conditions, as a means to psychological and physical health, recovery and well-being.  And yes, its effectiveness is well-documented. One year ago, 18-year-old Will Richards says he…

Medicare and Private Duty Home Care – Finally

Reprint from Home Health News Non-skilled in-home care services will be allowed as a supplemental benefit for Medicare Advantage (MA) plans in 2019, the Centers for Medicare & Medicaid Services (CMS) announced in a final rule issued Monday. The benefit marks the first time CMS has allowed supplemental benefits that include daily maintenance in Medicare…

Direct Care Training & Resource Center, Inc.

Care Providers: Give Personnel Emotional Security Which Benefits the Business

There is no shortage of group homes and other assisted living venues in which we find ourselves on a regular basis.  We appreciate being able to influence the dignity, staff development and overall decorum of care providing organizations.  It is who we are and what we do. One area we regularly speak to employers about…

Has Southfield, Michigan Closed the Door on Group Homes?

Group homes are not new.  For decades these neighborhood businesses have served the mentally ill, those with developmental limitations, those recovering from catastrophic injury and the medically fragile elderly.  Often these are smaller residential care environments, with as few as 3 beds.  In the State of Michigan they are called group homes and operate under…

Special Posting for Adult Day Care Centers; Focus: Pennsylvania

It is our pleasure to be of service to adult day care providers in the Commonwealth of Pennsylvania.  Many of you are using the online school and even more of you are using our printed products to accomplish your staff training.  This includes orientation for new staff and ongoing development for seasoned and experienced staff.…

“He Who Over Reacts Will Likely Under-Perform”

Famed master salesperson, the late Zig Ziglar threw that statement around quite a bit, the one used in our title.  While it might be left to interpretation by some, we know he related it to the life of the small businessperson.  These hard-working entrepreneurs might be the most time-starved people on the planet.  In almost…

An Often Tough but Necessary Balance for Employers to Strike…

We were visiting recently with a client who is a wonderful care provider. You can see the empathy in the hands of their therapists as they work with people who have very serious cognitive and physical limitations. Two, (2) of their employees had to be recently terminated and while both exhibited similar behaviors and attitudes,…

Don’t Let the Little Basics Create Large Headaches

Being sure we do not ignore those operational items that represent responsible regulatory compliance in group living is essential.  Ideally one staffer will be assigned to ensure these are never ignored.  This takes pressure off the owner (s) while at the same time keeping you inspection ready at all times. These include: Fire drills at…

“Rise to the Challenge; Do Not Run From It”

In business, strategy is everything.  That being said, this does not remove certain challenges that impact our operations.  Some may be rooted in the economy while others may be tied to circumstances of a regulatory nature. Regardless of the why, the discerning entrepreneur rises to whatever problem or challenges surface. A wonderful example might be…

“You’re Only In It for the Money”

Our firm has heard this more than once of late from direct care staff, mostly working in group home environments and directed toward the owner.  Yes, every American is entitled to his/her opinion.  Yes we realize there are circumstances where an owner may be more income focused than quality of care focused.  However, we are…

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