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Has Southfield, Michigan Closed the Door on Group Homes?

Group homes are not new.  For decades these neighborhood businesses have served the mentally ill, those with developmental limitations, those recovering from catastrophic injury and the medically fragile elderly.  Often these are smaller residential care environments, with as few as 3 beds.  In the State of Michigan they are called group homes and operate under…

Special Posting for Adult Day Care Centers; Focus: Pennsylvania

It is our pleasure to be of service to adult day care providers in the Commonwealth of Pennsylvania.  Many of you are using the online school and even more of you are using our printed products to accomplish your staff training.  This includes orientation for new staff and ongoing development for seasoned and experienced staff.…

“He Who Over Reacts Will Likely Under-Perform”

Famed master salesperson, the late Zig Ziglar threw that statement around quite a bit, the one used in our title.  While it might be left to interpretation by some, we know he related it to the life of the small businessperson.  These hard-working entrepreneurs might be the most time-starved people on the planet.  In almost…

An Often Tough but Necessary Balance for Employers to Strike…

We were visiting recently with a client who is a wonderful care provider. You can see the empathy in the hands of their therapists as they work with people who have very serious cognitive and physical limitations. Two, (2) of their employees had to be recently terminated and while both exhibited similar behaviors and attitudes,…

Don’t Let the Little Basics Create Large Headaches

Being sure we do not ignore those operational items that represent responsible regulatory compliance in group living is essential.  Ideally one staffer will be assigned to ensure these are never ignored.  This takes pressure off the owner (s) while at the same time keeping you inspection ready at all times. These include: Fire drills at…

“Rise to the Challenge; Do Not Run From It”

In business, strategy is everything.  That being said, this does not remove certain challenges that impact our operations.  Some may be rooted in the economy while others may be tied to circumstances of a regulatory nature. Regardless of the why, the discerning entrepreneur rises to whatever problem or challenges surface. A wonderful example might be…

“You’re Only In It for the Money”

Our firm has heard this more than once of late from direct care staff, mostly working in group home environments and directed toward the owner.  Yes, every American is entitled to his/her opinion.  Yes we realize there are circumstances where an owner may be more income focused than quality of care focused.  However, we are…

Competence Matters in All Care Environments

Since the first call came in during the month of January 2006 from Calhoun County, Michigan our firm has been developing training products for the correctional industry.  A major focus has been medication administration in juvenile detention. In addition to highlighting best practices such as never using psychotropic medications solely for behavioral management, this online…

Are You True to Your Mission in Care?

It sounds like an incredibly simple question to answer, but you have to wonder if everyone gets it.  Recently our company has been helping transition an elderly woman from a large assisted living program to a smaller one.  Why?  Because staff in the larger program have been abusive, even face-timing from this resident’s room as…

Celebrating 20 Years of Support to Families

Imagine the very thought of having to care for a catastrophically injured relative at home because you cannot imagine their living in a nursing home or assisted living.  At the same time you are ill-equipped to manage certain nuances to ensure care is rendered in a safe and dignified manner. Transferring care from a facility…

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